Business Case/Objective of The Project::
}The Main Objective of this System is to design a system to maintain considerable information of the employees, departments, Customer details for any BPO organization.
Scope of The Project/Functional Requirements of The Project:
}This system (Call Center Executer) is useful to the organization, it maintains the information about the employees and it also contains the necessary information of the customer and their phone Numbers, their services also.
Overview Of The Project (Modules): This system will track the employee’s login details. And also maintains the data the employee attend the call and his behavior with customer and the speech will be recorded into file.
No comments:
Post a Comment